Configuring your email client
This article tells you how to configure Thunderbird, and the settings for any other email client.
The computer group recommends Mozilla Thunderbird. It's free, and comes preinstalled on all office computers.
You may of course also use other email clients, but you're a bit on your own if you need support or techincal assistance.
If you want to check your email in a hurry or on a public computer, go to http://www.math.ntnu.no/webmail.
Configuring Thunderbird on your office computer
- Open Thunderbird. That's it!
Configuration on home computers
Thunderbird comes with a nifty auto-setup feature. Just do the following.
- Download, install and open Thunderbird
- In the dialogue that pops up, enter your name, email address and password, and click Continue
- Thunderbird will connect to
math.ntnu.no, and receive the setup details. If necessary, click Manual config, and change the username to your NTNU username. (In most cases, this will be OK automatically.) - Click Create account. You're done.
(Click on the images for larger versions.)
Setting up arbitrary email clients
For step-by-step instructions for other email clients than Thunderbird, you can get some hints from Princeton University KnowledgeBase, but remember to substitute the server settings with the values below.
Incoming server (IMAP)
| Setting | Value |
|---|---|
| Server type | IMAP |
| Server name | secure.math.ntnu.no |
| Security settings | Any of the following: Use SSL Use TLS Use secure connection |
Note: If your email program wants to know Incoming server port, use either 143 (if TLS is enabled) or 993 (if SSL is enabled). Usually, the email program knows which port to use.
Outgoing server (SMTP)
| Setting | Value |
|---|---|
| Server type | SMTP |
| Server name | secure.math.ntnu.no |
| Port | 587 |
| Authentication | Use name and password |
| Use secure connection | TLS |
Note: Usually, the email program suggests to use port 25. This will not work, the port must be set to 587.
Certificate warnings
Some email programs (mostly those found on mobile phones) may warn you that the certificate is unknown.
If you get certificate warnings when reading e-mail, try adding this certificate to your phone. (From the mobile phone, try loading this page in the phone's web browser and then clicking the link.)